Frequently Asked Questions (FAQ)
1. What exactly makes Snackly freeze dried fruit special compared to traditionally dried fruit?
Snackly fruit isn’t just crispy – it also has a more intense flavor thanks to its lower water content. It contains no additives and is made from premium-quality fruit. Traditional dried fruit is often heated above 42°C or treated with sulfur, which can reduce vitamin content and alter flavor. Freeze drying preserves almost all vitamins and nutrients while maintaining the fruit’s natural taste.
2. Does Snackly freeze dried fruit contain sugar or any other additives?
No additives are added. The fruit naturally contains fructose, just like fresh fruit. Because most of the water is removed during freeze drying, the nutrients become more concentrated. Approximately 100 g of freeze-dried fruit equals about 1 kg of fresh fruit. Nutritional values are listed on each product page.
3. How is freeze dried fruit different from frozen fruit?
Frozen fruit retains its water content, making it less flavorful and less convenient as a snack. Freeze-dried fruit is lightweight, crispy, shelf-stable, easy to carry, and doesn't require refrigeration.
4. How nutritious is dried and freeze dried fruit?
Freeze-dried fruit retains many of the natural nutrients found in fresh fruit, including vitamins, minerals, fiber, and antioxidants, making it a nutritious snack.
5. Do the vitamins stay preserved in freeze dried fruit?
Yes. Freeze drying takes place at very low temperatures, helping protect vitamins from heat and oxidation.
6. What is the best way to store freeze dried fruit?
Store it in a dark, dry place in a tightly sealed container. Avoid refrigeration, as moisture can reduce its crispiness.
7. How long does freeze dried fruit last?
When stored properly, freeze-dried fruit lasts for several months.
8. How do you use freeze dried fruit?
It can be enjoyed as a snack or added to muesli, yogurt, smoothies, desserts, baked goods, or even savory dishes.
Information about the company
Store Name: Snackly
Company Name: Zlatni Plod Trade d.o.o.
Address: Ružina ul. 41, 31000, Osijek, Croatia
Email: info@eatsnackly.com
Phone: +381698061765
Customer Service Hours: Monday to Friday, 9:00 AM to 4:00 PM (GMT+02:00) Central European Summer Time
We will respond your email within 24 hrs (Mon-Fri) - weekend messages answered Monday.
Frequently Asked Questions
When will my order be processed?
When will my order be processed?
Orders are typically processed within 1-4 business days (Monday-Friday) after they are placed.
Do you offer free shipping?
Do you offer free shipping?
Shipping costs will be calculated at checkout after you enter your shipping address.
Will I have to pay customs duties or import fees?
Will I have to pay customs duties or import fees?
We ship Delivered Duty Paid (DDP). No additional import duties, taxes, or customs fees will be charged upon delivery.
How can I track my order?
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can also track your shipment through our tracking page.
Can I cancel my order?
Can I cancel my order?
Yes. Orders may be cancelled before they have been processed or dispatched. Please contact us as soon as possible at info@eatsnackly.com.
What happens if I entered the wrong shipping address?
What happens if I entered the wrong shipping address?
Please contact us immediately if you notice an error in your shipping address. If the order has not yet been processed, we may be able to update it.