We believe you'll fall in love with every bite. But if you don't, we've got you covered.

You know that feeling when you try something new and after the very first bite you think, "Wow, this is exactly what I've been looking for!" That's exactly how we believe you'll feel when you try Snackly.

Why are we so confident? Because every pack starts with carefully selected fruit, picked at peak ripeness and gently freeze-dried to preserve its vibrant color, rich flavor, natural aroma, and the one thing everyone loves most - its irresistible crunch.

No added sugar. No artificial additives. No compromises.

Here's how to submit a product claim

If for any reason you're not completely satisfied with one of our products - although we genuinely believe you'll love it - don't worry. We're here to listen, answer any questions, clear up any concerns, and, if necessary, provide a refund in accordance with our Return & Refund Policy.

Your confidence and satisfaction mean everything to us. At Snackly, we're not just offering a healthy snack - we're sharing an experience we hope you'll enjoy.

Eligibility for a Return or Refund

• Return requests must be submitted within 30 days of receiving your order.
• To be eligible for a refund, products must be unused and unopened. For example, if you purchased a pack of 6 pouches and only one has been opened, the remaining 5 unopened pouches may be returned.
• Send us an email with your order number and a brief description of the issue, or complete the contact form available on the Snackly website.
• Our customer support team will get back to you as quickly as possible to help find the best solution.
• Once your request is approved, you'll receive the return address where the unopened products should be sent.
• Refunds will be issued to your original payment method or another method agreed upon with you, in accordance with applicable consumer protection laws.

100% Fruit. 100% Care for You.

At Snackly, we believe food should be more than just delicious - it should be honest.

That's why every pouch is filled with 100% real fruit, with no added sugar, no artificial additives, and no compromises.

We know everyone is different. Tastes, preferences, and cravings vary, and sometimes a product simply might not be the perfect fit for you or your little ones. And that's perfectly okay.

What matters most to us is your satisfaction. We're always here to listen, help, and find the best solution, because Snackly is more than just a healthy snack - it's a little everyday companion you can count on.

If something isn't quite right, let us know. If you absolutely love it, we'd love to hear that too.

Together, we discover new flavors, learn from your feedback, and continue growing with your support.

Information about the company

Store Name: Snackly
Company Name: Zlatni Plod Trade d.o.o.
Address: Ružina ul. 41, 31000, Osijek, Hrvatska
Email: info@eatsnackly.com
Phone: +381698061765
Customer Service Hours: Monday to Friday, 9:00 AM to 4:00 PM (GMT+02:00) Central European Summer Time

We will respond your email within 24 hrs (Mon-Fri) - weekend messages answered Monday.